Does my warranty cover repairs?

Your hearing aids are covered by at least a one year manufacturer’s warranty. The length of the warranty varies by manufacturer and hearing aid model. This means, if something in your hearing aid breaks before your warranty expires, we can send your hearing aid to the manufacturer for repair, typically free of charge. Once your

Where do I send my hearing aid for repair?

Our Juneau office is staffed Monday-Friday from 8:00am-5:00pm. If you feel that something is wrong with your hearing aid, give us a call at 907.789.6780. If possible, we'll try to troubleshoot the issue over the phone. If that doesn't work, you can send your hearing aid to our Juneau office for servicing. Northland Audiology &

How long does it take to repair a hearing aid?

Most repairs can be done in the office within a matter of minutes. If we can't solve the issue in our office, it's likely an issue that needs to be resolved by the manufacturer. Since most hearing aid manufacturers are located on the east coast, we typically estimate it will take 10-14 business days to receive

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