Our Juneau office is staffed Monday-Friday from 8:00am-5:00pm. If you feel that something is wrong with your hearing aid, give us a call at 907.789.6780. If possible, we'll try to troubleshoot the issue over the phone. If that doesn't work, you can send your hearing aid to our Juneau office for servicing. Northland Audiology &
Most repairs can be done in the office within a matter of minutes. If we can't solve the issue in our office, it's likely an issue that needs to be resolved by the manufacturer. Since most hearing aid manufacturers are located on the east coast, we typically estimate it will take 10-14 business days to receive
If you plan to use medical insurance plan benefits to help pay for your hearing services and hearing instruments, it is important to know that only the testing provided by an Audiologist—not by a hearing aid dealer—can provide the diagnosis code that is required on insurance claims. (An Audiologist is the primary professional who is
Northland Audiology & Hearing Services is not an in-network provider. However, because the nearest in-network Audiologist is more than 500 miles away from Southeast Alaska, insurance plans will cover services at an in-network rate. Testing: Services performed during your diagnostic hearing evaluation will be billed to the medical portion of your insurance plan. If you call your insurance
Alaskans who are Medicaid recipients, are likely to be covered for the diagnosis and treatment of hearing loss, including hearing aids when authorized. After we test your hearing, we will submit to the Medicaid program for approval for hearing aids if needed. As long as your coverage is current, you are unlikely to need to
Medicare does not cover hearing aids or tests to determine the need for hearing aids. Medicare will also not pay on diagnostic hearing evaluations unless referred by a physician or healthcare provider for each exam. Medicare also routinely does not pay for Audiology office visits, so either you the patient, or your insurance plan will
To help you understand the different types of hearing losses, it first helps to know about how the hearing system normally works. The anatomy of the ear is described by three main sections: the outer ear, the middle ear and the inner ear. The outer ear includes the fleshy parts visible on the sides of
If you know or suspect you have hearing loss, it makes sense to seek the facts about your hearing health status and learn what can be done about it. Your Doctor of Audiology will reviews the findings of your hearing assessment with you and explain recommend treatment options. If your hearing loss is diagnosed as
Your hearing is precious and deserves the highest quality care, so it is important that you choose a Doctor of Audiology as the key provider on your hearing health team. (Look for the credentials AuD behind the name, or ask “Will an Audiologist conduct a diagnostic evaluation of my hearing?”) Audiologist providers typically work in
Audiologists are the primary healthcare professionals with the expertise to evaluate, diagnose, treat and manage hearing loss. They can also be licensed to prescribe, fit, and dispense hearing aids when appropriate. Audiologists typically hold a Doctor of Audiology (AuD) degree, and must meet strict national clinical competency requirements and pass rigorous testing. It can be
